SSSHAKE | F.A.Q.
Go to website
Join as a creative
Questions related to your creator account and freelance practice(s)
What are roles and creative services on SSSHAKE?
The roles and creative services define your current freelancing practice. Roles and services allows us to match you with relevant opportunities to your practice. You can select as many roles and services as you want, but you'll need at least one service per role in order to receive job opportunities. You can think of it as "I am a [role] and I specialise in [service]". Here are some examples for context: • I am a Photographer and I specialise in Portrait Photography • I am a DJ and I specia
How do I get freelance jobs?
Just sign up and fill in your freelancer profile with all relevant roles and creative services you can offer. You will automatically receive an email or text message whenever you have a new opportunity you can apply to. Then head to your opportunity page to read the full creative brief and apply! We match you with jobs based on your roles, your creative services and your location, so make sure to keep those up-to-date in your settings to make sure you're always receiving relevant jobs to your
Can I upload my portfolio to SSSHAKE?
No, just add a link(s) to your existing portfolio(s) to your profile. Fully aware that most creatives already have online portfolios in addition to social media accounts, we didn't want you to have to maintain another portfolio on yet another platform. You can use the social media and website fields on your profile settings to link existing digital portfolios to your SSSHAKE profile. The only time you'll need to upload portfolio work, is when you're applying for a job, where we'll ask you t
Why am I not receiving opportunities?
There aren't any creative opportunities that match your settings at the moment. Make sure to select all relevant roles and creative services you can offer to receive any and all creative briefs that apply to your skills. If you haven't received any opportunities in a while, be patient! We're sure they're on their way 🤗 Meanwhile, you can always start your own project, and reach out to the community to find the right creative to help you with your next idea
What if I'm based in more than one city?
Premium members will be able to add multiple cities to their profiles. If you aren't a Premium member, you can simply update your current city from your settings every time you travel.
I can't find my role.
If you can't find your role through the search bar, try searching for alternative or related names to the role you are looking for. It may already exist under a different name. If you still can't find your role, you can request to create a new one, however you will also have to add relevant creative services within this new role. e.g. If you'd need to create the role Photographer, you'd have to add creative services, such as Event Photography, Lifestyle Photography, etc.
Can I apply to an opportunity if it's not in my city?
You receive opportunities within a ten-mile radius from your chosen location. You will only receive opportunities within this distance or those that can be done remotely. However, you are free to change your location in your settings whenever you want (like when you're travelling, for example!). You'll then receive opportunities accordingly.
What should I do if I'm being asked to do more work than was initially agreed?
Start by issuing a new quote for the additional work asked. Then get in touch with us asap! You should never do work that you haven't been commissioned to do or that hasn't been mutually agreed upon. We don't tolerate people taking advantage of the kindness of our community, so if someone is asking you for more than was initially stated in the brief without offering you any monetary compensation, get in touch with us immediately. We designed the platform to be
I'm no longer available and can't work on the project.
Just cancel the project from your Project Page. Don't worry if you can't commit to a project anymore, but please be considerate of your client and cancel as soon as you know you're no longer available.